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Pricing and payments
When you make a purchase, you have to be clearly informed about the total price of the goods or services inclusive of all taxes and additional charges.
Surcharges: fees for the use of cards and other means of payment
If RoboCleaners wishes to surcharge you for using a specific means of payment - for instance a credit card - then the fee cannot be higher than what it actually costs him to process your payment.
Charges for additional services
You must give your consent to any additional payment requested by RoboCleaners, for example express delivery or gift wrapping.
Is online payment safe?
Yes, very safe.
RoboCleaners has Ogone/Ingenico handle the safe handling of online payments.
As one of the market leaders in the field of online payments in e-commerce, Ogone/Ingenico guarantees you a 100% secure handling.
Neither RoboCleaners nor third parties will see your card number or other information.
With Paypal you can pay your orders directly through your Paypal account. This service is free of charge. More info via www.paypal.com
With Ogone/Ingenico you can pay your orders directly through Bancontact/Mister Cash, credit cards or iDeal. More info via www.ingenico.com
Both services are free.
How do I pay best?
Bancontact / Mister Cash / credit cards
You have the possibility to pay for your order via Bancontact / Mister Cash / credit cards. You first enter your card details and PIN, then you have to agree to the Bancontact / Mister Cash / credit card payment by clicking on "validate". Don't interrupt the page, you will automatically be redirected to the next web page. When the text 'Transaction completed' appears, you have paid correctly.
RoboCleaners accepts payments through Visa and MasterCard. If you choose to pay with a credit card, the money is instantly withdrawn from your account upon confirmation of the payment.
PayPal is a payment system for online and mobile payments between people. In order to pay, you only need your e-mail address that was previously linked to a PayPal account (linked to the bank account / credit card).
Via iDEAL (only for Dutch customers). With this payment method, you can directly during the ordering process the payment process with your own bank. You pay in your familiar internet payment environment, based on specific security methods of your own bank. If you use telebanking, you can directly use iDEAL, without having to log in.
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