Complaints or disputes

All disputes will be governed by Belgian law. Unless otherwise stipulated by law, the Brussels Justice of the Peace (Dutch-speaking chamber) and the courts of the Brussels district are competent to hear disputes.

The customer may also contact the European Commission's online ODR platform: http://ec.europa.eu/odr

More information: https://ec.europa.eu/consumers/odr/main/?event=main.home2.show